Services
We provide specialized engineering and lifecycle management for high-stakes venues. From emergency fixes to long-term asset planning, we ensure the music never stops.
Annual Support SLAs
Zero downtime guarantees for your booth. Our Gold Tier includes 24/7 service desk access, 15-minute response times, and immediate hot-swap units if a fix exceeds 5 hours.
Specialist Repairs
Expert diagnostics for Pioneer DJ equipment, specifically CDJ-3000s and DJM-A9s. We handle deep cleans, fader drift, and accidental damage repairs with factory-level precision.
Dry Hire & Rentals
Need extra decks for a headliner? We hold a pristine rental fleet of industry-standard CDJ-3000s and DJM-A9s. All units are flight-cased, PAT tested, and updated to the latest firmware.
Our Commitment
We are committed to one simple rule: the music never stops. In a high-stakes venue, a technical failure isn't just an annoyance, it's lost revenue. That is why we guarantee a 5-hour turnaround on critical repairs and provide 24/7 access to our service desk. When you partner with OnCue, you aren't just getting a repair technician; you are securing an insurance policy for your DJ booth.