Silver Tier: The Performance Pro Protection

Security for your setup. Reliability for your performance.

Our Bronze Tier is the smart choice for DJs who want to protect their investment against the most common technical and security risks. This plan focuses on keeping your gear in perfect working order through expert maintenance and protection against mechanical failure.

Note: This tier focuses on internal hardware health and security, rather than accidental drops or spills.

What’s Included:

• ✅ Mechanical & Electrical Breakdown: If your faders start bleeding, your buttons lose their "click," or your internal circuitry fails, we’ve got you. We cover the cost of professional repairs for any non-accidental hardware malfunctions.

• 🛡️ Secure Theft Protection: Peace of mind for your home or studio. Your gear is fully covered against theft (subject to standard security requirements), helping you get back behind the decks without a massive out-of-pocket expense.

• 🛠️ Specialist UK Workshop Access: All repairs are handled by our certified technicians using genuine parts. We specialize in the Pioneer FLX range, ensuring your controller is restored to its original factory feel.

• 📧 Digital Tech Support: Get stuck with a firmware update or MIDI mapping? Our support team is available via email to help you troubleshoot the most common setup hurdles.